- This event has passed.
Building an Operational Plan, Queens
September 17 @ 10:00 am - 12:00 pm
Many businesses fail not because of a bad business idea, but because there was no system that standardized, measured, and improved its operations.
Throughout this course you will:
- Understand the value and components of a business operational plan
- Define the processes, resources, and partners specific to your business
- Identify your business’s critical processes, and explored alternative processes for them
- Define your Key Performance Indicators (KPIs) for your processes and customer service
- Explore action plans for continuous quality improvement
Class Duration: 2.5 Hours