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Building an Operational Plan, Queens

September 17 @ 10:00 am - 12:00 pm

Many businesses fail not because of a bad business idea, but because there was no system that standardized, measured, and improved its operations.

Throughout this course you will:

  • Understand the value and components of a business operational plan
  • Define the processes, resources, and partners specific to your business
  • Identify your business’s critical processes, and explored alternative processes for them
  • Define your Key Performance Indicators (KPIs) for your processes and customer service
  • Explore action plans for continuous quality improvement

Class Duration: 2.5 Hours

Details

Date:
September 17
Time:
10:00 am - 12:00 pm
Event Category:
Website:
https://www.eventbrite.com/e/building-an-operational-plan-queens-91720-tickets-110051362588

Organizer

NYC Small Business Services
Website:
https://www1.nyc.gov/site/sbs/index.page
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